By accessing or using our Services, you agree to this Privacy Policy.
1. Scope
This policy applies to all websites, web applications, software, and customer support services provided by Navigateworx.
It does not apply to third-party services or websites linked through our platform.
If you use Navigateworx technical services to serve your own users, you are responsible for your own privacy policy and data compliance.
2. Information We Collect
We may collect the following types of information when you use our Services:
2.1 User Information: Company name, contact name, email, phone number, and other account details.
2.2 Device and Usage Data: Device type, configuration, signal strength, firmware version, IP address, and other data required to operate and monitor connected devices.
2.3 Support Data: Information you provide during support requests, including device logs or screenshots.
2.4 Payment Data: When you make online purchases, we may collect billing details and payment method information to complete transactions securely.
We only collect information necessary to provide and improve our Services.
3. How We Use Information
We use your information to:
3.1 Provide, maintain, and improve our Services;
3.2 Communicate with you about updates, support, or promotions;
3.3 Analyze service usage and improve user experience;
3.4 Prevent fraud and ensure system security;
3.5 Comply with legal obligations.
We do not sell your personal information.
4. How We Share Information
We may share your information only in the following cases:
4.1 With your consent;
4.2 For legal reasons, such as to comply with laws or valid government requests;
4.3 With trusted partners that help us operate our Services (under strict confidentiality agreements).
We may publicly disclose information only when required by law or with your explicit consent.
5. Managing Your Information
You may log into your Navigateworx account to view, update, or delete your information.
You may also request deletion of your data if:
5.1 We collected it unlawfully;
5.2 You withdraw consent; or
5.3 It’s no longer necessary for the stated purpose.
We may need to verify your identity before processing such requests.
6. Data Security
We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no system is completely secure. You are responsible for keeping your password and account information confidential.
7. Minors
Our Services are intended for adults. If you are under 18, you may use our Services only with consent and supervision from a parent or guardian.
8. Policy Updates
We may update this Privacy Policy from time to time. The “Last Updated” date indicates the latest version.
We will notify you of significant changes by email or by posting a notice on our website.
Your continued use of our Services means you accept the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through our website or customer service channels:
Website: https://www.navigateworx.com
Email: support@navigateworx.com